At ZTreats, we aim to deliver your orders in a timely and efficient manner while ensuring product quality and freshness.
Order Processing
- All orders are processed after confirmation via WhatsApp, phone, or Instagram.
- Orders are typically dispatched within 24-36 hours of order confirmation and payment (if applicable).
Shipping Coverage
- We offer Pan India shipping.
Delivery Timeline
- Within 300 km of Surat: 2-3 working days
- Other locations: 4-7 working days
Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, logistics delays, or high order volumes.
Shipping Charges
- Free shipping on orders above ₹899.
- For orders below ₹899, shipping charges are calculated based on delivery location and will be communicated at the time of order confirmation.
Delivery Partner
- We currently ship via Delhivery and other reliable courier partners as needed.
Packaging
- All products are securely packed in sealed pouches to maintain freshness and hygiene.
Damaged Shipments
- If your order arrives damaged, please contact us within 24-48 hours of delivery.
- A replacement will be provided free of cost after verification.
- Damaged shipment issues are typically processed within 24 hours, however timelines may vary depending on the transport partner.
